Terms of sale
Applicable to any order placed on this website.
This is a courtesy translation. The French version prevails.
1. Purpose
These terms govern the sale of vintage Japanese garments and accessories, and of alteration and transformation services, offered by Kaho BOUTILLIER, sole trader (SIREN 977 839 638), to consumers.
Placing an order implies unreserved acceptance of these terms.
2. The pieces
Every piece is a vintage, one-of-a-kind object. Photographs, measurements and condition reports are prepared piece by piece and are binding on the seller.
Vintage pieces carry traces of use — variations in colour, marks, yellowed linings. Where these exist, they are photographed and described. They do not constitute a defect.
Colours may vary slightly depending on your screen.
3. Prices
Prices are shown in euros. VAT is not applicable under article 293 B of the French tax code. Delivery costs are shown before the order is confirmed.
4. Order and payment
An order is confirmed once these terms are accepted and payment is made in full.
Payment is made by card at the time of ordering. It is handled by Stripe Payments Europe Ltd, a licensed payment provider: your card details are entered on Stripe's secure page, do not pass through this website and are not stored here. The seller never has access to your card number.
Payment by bank transfer remains available on request, from the Contact page: the seller then confirms that the piece is available, the measurements and the shipping cost, and sends an invoice.
You receive a receipt from Stripe as soon as payment is made, followed by an order confirmation from the seller by e-mail.
As each piece is unique, it is withdrawn from sale as soon as it is ordered.
5. Delivery
Pieces are shipped from France within three working days of payment, by Colissimo, tracked and signed for.
We ship within Europe only. The destinations offered at checkout are the only ones we serve.
Shipping is charged at a flat rate. It depends on the destination and on the weight of the piece, and is shown to you before payment.
Haori, kimono and lighter pieces
- France: €12 — 2 to 3 working days
- European Union and Switzerland: €25 — 4 to 8 working days
- Europe outside the European Union: €35
Uchikake — lined and padded bridal coat
- France: €20 — 2 to 3 working days
- European Union and Switzerland: €32 — 4 to 8 working days
- Europe outside the European Union: €45
Matcha — 30 g pouches, by tracked Colissimo (no signature)
- France: €7.50 — free from €60 of matcha — 2 to 3 working days
- European Union and Switzerland: €17 — free from €90 of matcha — 4 to 8 working days
- Europe outside the European Union: €25
Matcha shipping is calculated on the basket and shown before payment.
If the zone selected at checkout does not match the delivery address, the seller contacts you before shipping: the difference is settled, or the order is cancelled and refunded in full.
Outside the European Union — Switzerland, the United Kingdom, Norway and other non-member European countries — any customs duties and taxes are payable by the recipient.
6. Right of withdrawal
Under article L221-18 of the French Consumer Code you have fourteen days from delivery to withdraw from the purchase, without giving any reason.
To do so, inform the seller by e-mail before the deadline. The piece must be returned in its original condition within fourteen days. **Return postage is at your expense.** Refunds are made within fourteen days of the return being received.
Exception: under article L221-28 3° of the French Consumer Code, the right of withdrawal does not apply to pieces made to your specifications or clearly personalised — that is, to made-to-measure commissions. This is set out in writing before any quote is accepted.
7. Legal guarantees
All pieces are covered by the legal guarantee of conformity (articles L217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code).
As these are second-hand goods, the period during which a defect is presumed to have existed at delivery is twelve months.
These guarantees apply independently of the right of withdrawal.
8. Personal data
See the privacy policy.
9. Mediation and applicable law
In the event of a dispute, an amicable solution is sought first. Failing that, you may refer the matter free of charge to the consumer mediator named in the legal notice, or to the European online dispute resolution platform.
These terms are governed by French law.